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HLT33115

Certificate III in Health Services Assistance

Certificate III in Health Services Assistance

HLT33115
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Course Description

Start your journey in the healthcare industry with this entry-level qualification designed for those eager to build essential skills for supporting clients across a wide range of care settings.

This course equips you with real-world, job-ready skills. You’ll develop essential communication and teamwork skills for working in health or community services, learn to support individuals from diverse backgrounds, and build a strong understanding of healthy body systems. You’ll be trained in infection prevention and control procedures, workplace health and safety practices, and how to effectively manage your work responsibilities and ongoing development.

In addition, you’ll learn to interpret and use medical terminology in clinical contexts and gain critical emergency response skills through first aid and CPR training. Clinical electives will further enhance your capabilities with hands-on skills in assisting client mobility, and safely transporting individuals. You’ll also be equipped to support nursing care and non-client tasks in acute care environments. For those interested in aged care, the course includes training to support people living with dementia.

Guided by our experienced team of industry professionals, you’ll benefit from personalised support and expert mentoring as you prepare to enter the health care workforce with confidence.

Upon completion, you’ll be ready to take on client support roles as a Health Services Assistant (HSA), a Patient Services Assistant (PSA) or Orderly, and an Assistant in Nursing (AIN). This qualification also lays a strong foundation for further study and career advancement in the health and community services sector.

Course Details

Cohort Study location Duration Study mode Cost
Domestic Toowoomba Up to 12 months On campus, face-to-face, 1 day per week AUD $3,400 via payment plan
Domestic Kingaroy Up to 12 months On campus, face-to-face, 1 day per week AUD $3,400 via payment plan
Domestic Warwick Up to 12 months On campus, face-to-face, 1 day per week AUD $3,400 via payment plan
Domestic Chinchilla Up to 12 months On campus, face-to-face, 1 day per week AUD $3,400 via payment plan

 

Course commitment

Cohort Face-to-face delivery Assessments Industry placement
Domestic Up to 3 days per week Online knowledge quiz, written assessment, performance assessment, logbook 80 hours under the supervision of a registered nurse

 

Core Units

Unit code Unit name
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTAAP001 Recognise healthy body systems
HLTINF006 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
BSBWOR301 Organise personal work priorities and development
BSBMED301 Interpret and apply medical terminology appropriately

Elective Units

Unit code Unit name
HLTAID011 Provide first aid
HLTAID009 Provide cardiopulmonary resuscitation
CHCCCS002 Assist with movement
CHCCCS020 Respond effectively to behaviours of concern
CHCCCS026 Transport individuals
HLTAIN001 Assist with nursing care in an acute care environment
HLTAIN002 Provide non-client contact support in an acute care environment
CHCAGE005
Provide support to people living with dementia

Requirements

  • Be an Australian citizen or hold Australian permanent residency, and
  • Be 16 years-of-age or older at the course commencement date, and
  • Have language, literacy and numeracy skills equivalent to Year 10 or higher, or
  • Have a nationally recognised qualification at Certificate II level or higher*, or
  • Have relevant experience working in the health or community services sector.

*If you have previously completed the Certificate II in Health Support Services (HLT23221), you may be eligible for credit transfer of applicable units towards this qualification, potentially reducing your study time and workload

You will require the following equipment to complete assessments:

  • A computer or digital device (e.g., iPad),
  • Internet connection,
  • Access to a printer and/or scanner (these are typically available at each study location),
  • Software to view online videos, images and various file types such as PDF.

You will need to possess computer skills including being able to create, download, scan and upload documents, navigate an online learning platform, send and receive emails and search for resources using web-based search engines.

To complete the course, you will need to:

  • Attend all training and assessment sessions,
  • Successfully complete all online learning content, quizzes and assessments within the required timeframes,
  • Successfully complete all required performance assessments, including:
    • Standing, bending and kneeling on the floor,
    • Lifting light items,
    • Working in a healthcare environment with patients who may have illness and injury,
  • Complete the 80-hour industry placement.

Before commencing industry placement you are required to submit the following certifications:

To review the eligibility, process and application requirements, and to apply for a blue card click here

Note: RuralMedEd must advise that, as a blue card applicant, it is an offense for a disqualified person to sign a blue card application. For further information regarding ‘disqualified’ persons, contact blue card services.

To apply for a disability worker screening clearance click here

To apply for a national police certificate via the Queensland Police Service website, click here

Please contact RuralMedEd if you have a notification or criminal history that appears on your certificate as this may affect your eligibility to complete the industry placement.

RuralMedEd requires that all health students have immunity, or are vaccinated against Hepatitis B, Varicella (Chicken Pox), Measles, Mumps, Rubella, and Pertussis.

Seasonal Influenza and COVID-19 vaccinations are highly recommended.

Your immunisation and vaccination history will need to be certified by a general practitioner (GP). RuralMedEd will provide you with a certification document for your GP to complete.

You are required to complete 80 hours of compulsory industry placement in a workplace where health services are delivered by health services assistants. During placement, you will work under the supervision of a registered or credentialled allied health professional.

Through RuralMedEd’s strong partnerships with the healthcare industry, you will have access to a range of placement opportunities, including private hospitals and Residential Aged Care Facilities (RACF).

Although RuralMedEd will attempt to find a placement that fits with your work and social commitments, you may be required to manage their schedule in order to commit to the placement requirements. Travel may be required.

Unless otherwise organised, placements will be offered in a full-time block of 40 hours per week for two (2) consecutive weeks. Youmust complete all academic assessments prior to being offered industry placement.

If you are currently employed in the healthcare sector, you may discuss with the RuralMedEd team the possibility of completing your placement at your workplace.

Enrolments for this course are now open. Contact Us at rtosupport@ruralmeded.org.au or phone 07 4638 7999 for advice relating to your enrolment application.

Student Stories

Taylor’s Story

When I studied with Rural Medical Education Australia, I was working full-time, [and] I found they were very, very flexible with that.

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